Krintos a website owned by KIRAN VENTURES which is duly registered under the Companies Act, 1956, operating from South Garia, 24 PGS(s), Kolkata, West Bengal - 743 613, India owns and operates the website (www.krintos.com).
The Privacy Policy is applicable to all users of the Krintos platform, including but not limited to visitors, suppliers, dealers, distributors and other third parties who interact with the company. The user(s) are hereinafter referred to as you and/or your. The policy lays out the manner in which we collect, store, share and analyse the data collected from you. You accept this Privacy Policy and agree to be legally bound by it. You agree to the collection, use, sharing and disclosure of your personal information as outlined in this policy. If you are using the platform on behalf of someone else, you confirm that you have the authority to accept this Privacy Policy and to consent to the collection, use and disclosure of that individual's personal information as described.
To view, avail or buy products and/or services from the website, you may have to sign up by entering your personal details, including but not limited to name, email address, age and phone number. We collect this sensitive information to verify the identity of buyers and/or viewers to ensure due compliance. The personal information is collected as part of our policy and to share any promotional messages or emails based on your previous orders or browsing history. The website also gives you an opportunity to browse products and services without entering personal data. However, our website automatically collects information, including but not limited to the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using and the date and time of your access. This information is specifically collected to understand website traffic, most-viewed products and interests of the users.
Our website also offers a chat box wherein you can enter your queries. By doing so, you agree to provide us information about your queries on order placement, availability of products, pricing and so on. This information is retained with us to provide information, understand consumer behaviour, resolve disputes and/or troubleshoot problems as permitted by the law. If you share us personal communications like emails or letters or if we receive information from other users or third parties about your activities or posts on our website, we may organise this information into a file specific to you.
By authorising us via Gmail, you can choose to share specific information, such as your name, email address and read-only access to your email inbox and calendar. You can revoke this access at any time. We may utilize this information for data analytics but rest assured that your identity will remain highly anonymous.
We do receive information from third parties including but not limited to business partners, contractors and vendors. Such pieces of information are kept safe in our accounts.
We, at Krintos, might store cookies on your computer. They are small data files that help to enhance your experience on the website by remembering your details so you don’t need to re-enter them every time you visit. You can choose to delete or block these cookies if you wish however, this might restrict some features of the Website. We also utilize this information to customize your experience and allow you to utilize the website without needing to log-in during future visits.
Your personal information is collected to smoothen your experience on the Krintos website and to provide top-rated services. We only collect information that you allow us to, at your personal willingness. All information entered on the website is collected, including but not limited to name, contact details, email address, delivery address, age, alternative contact numbers and so on.
We utilize your contact details to ensure a smooth delivery without any error. We also intend to share any offers, products or sales on our website with your contact details. We assure you to never import or scan your contacts unless you ask us to.
We access read-only information to phone state including but not limited to phone number, device network and the status on whether the phone is in use or idle. We handle this data with extreme and strict confidentiality. You can choose to manage your device’s to control whether this information can be shared. Restricting access affects the functionality of services on the website.
To provide a tailored experience, you collect and utilize information on your location. You can control or disable location services through your device’s settings. Please be aware that disabling location access may limit some of the features and functionality of our services. We are committed to protecting your privacy and handling all location data with the highest level of security.
Our website requests access to your device’s camera for capturing pictures, scanning QR codes, recording videos, uploading profile pictures, uploading documents for KYC purposes as per RBI (Reserve Bank of India) guidelines 2022 and/or other purposes. We prioritise your privacy and ensure that any data captured via the camera is handled with strict security and confidentiality.
Our website may contain links to third-party websites or services. These external links to the third-party websites can use your information about site visits. Your data handled by the other websites depends on their privacy policies, respectively. The Privacy Policy of Krintos is not applicable for third-party websites or services. We are not responsible for privacy practices, accuracy or integrity of content on external sites. We recommend that you review the privacy statements of those sites individually.
We collect your personal information and browsing details on the website for providing a seamless experience on Krintos. We may use this information to personalise the experience and modify services accordingly. We also utilise this information to update customers and visitors about fresh products, deals, discounts and other services. The same information can be used to send official communication with reference to your orders and payment along with marketing communication which involves mails for customer satisfaction surveys, market research or promotional activities.
You also agree to receive communications regarding various security, privacy and administrative issues. Information relating to your queries sent to us via mail and/or chatbox shall also be communicated by using your personal details. We also make communication through a website to respond to any of your legitimate claims or to address if we have reasonable belief that you are violating the rights of any third party or any of the agreements or policies that govern your use of website services/products.
Our website does not conduct operations or transfer personal information to other countries. However, please note that our server provider might transfer server content between different countries where their servers are located for backup or other routine practices. By using our website, you consent to these potential cross-border transfers of personal information and acknowledge the associated risks. Information collected by a third party for any purpose follows the privacy policies of the third party for handling and sharing data.
Besides the disclosures necessary for the purposes mentioned earlier, the website may also disclose your personal information if required by law in relation to any current or anticipated legal proceedings or to establish, exercise or protect its legal rights.
Krintos offers services under this agreement either directly or through third parties. If third parties are involved in providing the services, Krintos will share the customer details (only as necessary) with those third parties to facilitate the service. The customer grants Krintos permission to share their details with these third parties.
We are dedicated to ensuring the privacy and security of your information. We never sell your personal information without your consent, except as outlined in this Privacy Policy. Your information may be used by us or shared with our affiliates, dealers, agents, vendors and other third parties as needed. We do not share, sell, trade or rent your personal information to third parties for unspecified purposes. Your email addresses are kept confidential; we do not sell them and use them only as directed by you and in line with the Krintos policy. If we establish subsidiaries or engage in mergers or acquisitions, your personal information might be transferred. We will notify you of any such transfer and your information will then be governed by a different Privacy Policy.
We do not sell, rent or give our personal information, as it is extremely confidential in our business operations. We take strict precautions from the technical front to avoid loss, misuse, theft or alteration of your personal information. We assure you of our best effort to protect personal information. However, WE DO NOT REPRESENT, WARRANT or GUARANTEE THAT YOUR PERSONAL INFORMATION WILL BE PROTECTED AGAINST UNAUTHORISED ACCESS, LOSS, MISUSE or ALTERATIONS AND DO NOT ACCEPT ANY LIABILITY FOR THE SECURITY OF THE PERSONAL INFORMATION SUBMITTED TO US NOR FOR YOUR OR THIRD PARTIES USE OR MISUSE OF PERSONAL INFORMATION.
Our website enables you to make electronic transactions protected and secured by encryption technology. We have partnered with Razorpay for enabling e-transfers. Krintos website does not interfere with the mechanism of the payment gateway. We do not collect information entered by you while making an electronic transaction. Details, including but not limited to bank account numbers, IFSC codes, UPI numbers, UPI IDs or third-party applications, are stored by the payment gateway and not Krintos. By creating a link to the payment gateway, we do not promote or endorse and are not liable for failure of any products or services offered by the payment gateway. Your personal information is governed by the payment gateway's Privacy Policy, respectively. Any failure in an electronic transaction is held only by the payment gateway and Krintos is not responsible for such failures. You agree and consent that Krintos shall not be held liable for any disputes arising due to the payment gateway.
Our products and services are not applicable for usage for anyone under the age of 18 years. We do not collect information of minor individuals knowingly. However, if we receive personal information of a child under the specified age, we immediately delete it. If your child has access to the internet and/or technical devices and has provided personal information intentionally or unintentionally, please contact us to take immediate action for deletion of the stored information.
You have the right to access, view, modify and/or delete your information, fully or partially, simply by mailing us at (care@krintos.com). If you wish not to receive any promotional or marketing communications, you can let us know at (care@krintos.com). Please understand that deletion of certain information can lead to changes in your access to specific features of the Krintos website.
We reserve the right to change or modify the Privacy Policy at any given point during our business operations. All amendments made to the policy shall be communicated to you via the Krintos platform. We recommend you review the policy periodically.
If you decide to use our platform, any privacy-related concerns and disputes will be governed by this Privacy Policy and our terms of use. This Privacy Policy does not cover personal information provided through channels other than the Krintos Platform. For any questions about this Privacy Policy or how we handle your personal information on the platform, please contact us at email.
We understand that you might have certain complaints regarding the policies of Krintos. For grievances, email us at care@krintos.com. We assure you to look into the matter and resolve your concerns with proactive measures. All disputes between Krintos and you in regard to the Privacy Policy are subject to the exclusive jurisdiction of courts in Kolkata, West Bengal
