SHIPPING POLICY

  1. Shipping Location

    We are currently operating in the city of Kolkata. We offer the shipping of furniture and appliances to Kolkata. For locations outside the mentioned area, we are happy to understand your requirements via our customer service. We assure you that we will help you with shipping availability and additional costs for the same.

  2. Shipping Charges

    Shipping charges vary for every product, considering the size of the order, delivery location and type of furniture or appliance. Shipping charges are automatically calculated at the checkout. The charges are subject to change in the case of specific orders or locations.

  3. Shipping Details

    We appreciate your enthusiasm for your order. To keep you informed, we provide tracking details to your registered contact information.

  4. Delivery Timeframe

    Our standard delivery time takes 5 to 7 business days. While we try to deliver your requirements in the fastest possible way, we request that you be patient with the order. The timeframe is subject to change in the event of modifications in the order or location, availability of items or travel constraints due to but not limited to, natural calamities or social unrest.

  5. Delivery Requirements

    For a smooth delivery, please ensure a convenient pathway for the installation of appliances and the placement of furnishings. Make sure your door, hallways, stairs and building have enough space. Clear any obstacles beforehand for a smooth delivery.

  6. Delivery Scheduling

    After selecting your order, the expected delivery date will be displayed on the website.

  7. Delivery Rescheduling

    We understand emergencies; hence, we help you with delivery rescheduling. You can drop us an email at care@krintos.com before 8 hours of the expected delivery date. If you fail to adhere to these requirements, we may be unable to assist with rescheduling due to the time and resources invested in the initial delivery arrangements.